UserVoice creates simple customer engagement tools. Their Feedback & Helpdesk tools enable businesses to understand & interact with customers with more positive impact than ever before in a simple, human way. They excel in the 3 most important areas for any web business: collecting (and responding to) customer feedback, quickly dealing with support issues and automatically deflecting common questions. Their combination of community and helpdesk in one simple solution, plus their unique focus on killer UX for agents and end-users alike is why UserVoice is the tool that you’ll want every company on the web to use.