Casengo enables companies to provide customer service through social networks, email or chat. It’s social customer support software that helps you provide service with a human touch. Whether your customers get in touch through social networks, by email or by chat, keep the conversation flowing with hybrid messaging. At Casengo they believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why Casengo was built: adjustable and affordable social customer support software with great usability.